Frequently asked questions.

Frequently Asked Questions

Our charters depart mainly from Nassau, Bahamas and Cancún, Mexico. From Nassau, we explore the Exumas, Rose Island, and Paradise Island. In Mexico, we sail to Isla Mujeres, ranked among the Top 10 most beautiful beaches in the world.

Every charter includes a professional captain and crew, snorkeling equipment, soft drinks, and fuel for the yacht and tender. Not included: food, alcohol, restaurant meals, land activities. Optional add-ons: private catering, premium bar, Seadoos (Nassau only), DJ, massage therapy, live musician, host, yoga sessions. Every cruise is customized to your preferences.

All Island Cruises experiences are fully private — the yacht, crew, and itinerary are exclusively yours.

Both. Day charters are ideal for island hopping and snorkeling. Multi-day cruises let you sleep on board, discover hidden beaches, swim with turtles, and stargaze from the deck. Every itinerary is a personalized adventure.

Contact us via our website or WhatsApp for a personalized quote. Once confirmed, we’ll send you a charter agreement and a secure payment link.

More than 90 days before embarkation: 100% refund of the deposit.
Between 30 and 60 days: 50% refund of the deposit.
Less than 30 days: no refund.
In case of force majeure (unsafe weather such as a hurricane), all amounts paid are fully refunded. We recommend guests carry travel insurance.

Safety comes first. If the captain deems conditions unsafe, we’ll reschedule or refund according to our policy. We aim to be flexible and fair.

Yes. You can bring your own. Or let us arrange chef-prepared catering and a premium bar for a seamless experience.

Families are welcome; children must be supervised. Small pets may be allowed on private charters if requested in advance.

Yes — adventure is our DNA: snorkeling, paddleboarding, freediving, yoga on deck, and island excursions to hidden beaches.

We don’t just rent yachts — we design tailor-made ocean adventures that blend luxury, comfort, exploration, and personalized service across Nassau, the Exumas, Cancún, and Isla Mujeres.